What Information We Hold and Why
When you open an account, we collect the details you provide during registration — your name, contact number, and email address — along with your deposit and withdrawal activity. Payments made via JazzCash, Easypaisa, or Raast are processed through those providers' own secure rails; we record
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transaction references and amounts to match your wallet credits to your account balance, but we do not store your JazzCash or Easypaisa PIN or account credentials. We also collect device and session data — your IP address, browser type, and login timestamps — to detect unusual
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access and keep your account safe. If you contact our support team, the conversation is stored so we can follow up accurately. We do not sell your personal data to third parties. Data is held only as long as your account remains active or as required
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under applicable law for the region in which you access our platform. Where local law and eligible regions permit, you may request a copy of the data we hold or ask us to correct or delete it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.